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INFO / FAQ

Where is Furnace Fest located?

Sloss Furnaces National Historic Landmark, 20 32nd St., Birmingham, AL 35222

Tickets are located HERE.

Customers can access their Jampack traveler account for hotel booking, ticket information, and other inquiries at jampack.it/login.

For questions, concerns, or matters regarding tickets & hotel package orders, please contact:

Jampack Customer Support Team

Email: wegotyou@jampack.com
Text Line 702-766-8208?

The Jampack Customer Support Team will be available 24/7, although delays are expected.

Furnace Fest is all ages! Ages 10 and under are FREE with General Admission tickets. 

Re-Entry is permitted until 6pm

All purchases are final and non-refundable!

All wristbands are shipped approximately 30 days from the event. Your passes will be mailed out to you. As each order is fulfilled, an email will be sent with a tracking number. For those who purchased passes after the deadline, please bring your order confirmation and government-issued photo ID to the Box Office to receive your wristband. If you have questions about receiving your order, shipping address, tracking info, etc. please email us at info@furnacefest.us.

ADA viewing areas are available at each stage

While pets are not allowed at Furnace Fest, service animals trained to provide assistance are welcome

Hit us up! info@furnacefest.us

Please note Furnace Fest is a cashless event. Vendors will only take card. Credit card payments will be accepted, in addition to Tap to Pay with Apple and Google Pay.

  • Empty reusable, plastic water bottles
  • Cell phones and portable chargers
  • Sealed packs of cigarettes and cigars
  • Vape pens and e-cigarettes
  • Sunscreen (non-aerosol).
  • Guns, Knives and Weapons of any kind.
  • Outside food and drink.
  • Tents or umbrellas.
  • Animals, with the exception of service animals.
  • Illegal substances or paraphernalia.
  • Laser pointers.
  • Chains, chain wallets or spikes.
  • Fireworks or explosives.
  • Professional cameras and audio recording equipment
  • For the safety and security of our event, our festival team has the right to deem ANY other items not listed unfit or unsafe inside the festival.
 Yes, non-shaded lawn chairs are permitted one per person. All lawn chairs must be brought in through security without bags or sleeves.

Any small to medium personal, sized bag (personal backpack or smaller).

No, bags do not have to be clear but are subject to search at entry

Yes! There will be free water stations available

 Yes! If you bring a doctor’s note, medically necessary food can be brought. Medication will need to be in its original packaging.

Look out for your fellow festival goers! If you see something suspicious please let a staff member or a member of our security team know.

INTERESTED IN BECOMING A SPONSOR?

Drop us a line at info@furnacefest.us

INTERESTED IN COVERING FURNACE FEST?

Complete the media application HERE